Monday - Friday 9am - 5pm EST



Click below to send us a message.


Fresh Digital Accessibility Statement

By combining potent natural ingredients, ancient rituals, and modern science, Fresh creates beauty products that perform with experiences that transform.

We are dedicated to providing an enjoyable online experience for all our customers, including those with disabilities. As part of achieving this goal, Fresh is committed to digital accessibility, and to conforming to universally-recognized guidelines for accessibility, which are presently the Web Content Accessibility Guidelines (WCAG) 2.2 at Levels A and AA as well as complying with the Americans with Disabilities Act (ADA)’s applicable overarching civil rights obligations and regulations.

To accomplish this, we have partnered with Level Access to provide assistance in administering our accessibility program and governance. Through our joint efforts, our accessibility program evaluates Fresh’s digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies.

As an additional feature, our users have free access to Level Access’s assistive CX technology application which may provide additional assistance to customers who have trouble typing, gesturing, moving a mouse, or reading by incorporating tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

Of course, digital accessibility is an ongoing obligation. If despite our efforts, you encounter any accessibility barriers on our digital properties, please contact our Customer Support at 1-833-858-1115, or via our webform by clicking here. (Please be sure to provide specific information about the specific URL/feature you are having issues with, what those issues are, and the browser and assistive technology you are using to interface with the site.) .