Help Center

Looking for answers? You've come to the right place.

Phone

PHONE

Monday — Thursday 9am - 6pm EST
Friday 9am - 5pm EST

Email

EMAIL

Drop us a line anytime at


Feedback

FEEDBACK

We’d love to hear from you and will reply as soon as possible.


Billing Policy

Payment Methods

Fresh accepts the following credit cards: Visa, Mastercard, American Express and Discover. For security reasons your billing name and address must match that of the credit card used for payment. All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.

Sales Tax

Fresh Inc. is required by law to collect sales tax on orders shipped to Arizona, California, Illinois, Massachusetts, Nevada, New York, Texas, Washington and New Jersey.

Tax exemption

Unfortunately Fresh is unable to accept tax exemption codes.

Quantity Limitation

At our discretion, order quantity may be cut or altered based on stock availability and the overall need to fulfill orders.

Color on internet

Fresh wants you to enjoy the products you buy from us. Please keep in mind that color monitors display colors differently.

Samples

Every Fresh.com order will be shipped with 3 free samples of featured products. Unfortunately, due to the large number of requests we receive we can only send samples with orders.