Order Processing

Once your order is placed it will be reviewed.  

Fresh reserves the right to cancel any orders that are not in line with our Terms and Conditions.

International Shipping

Currently, we are unable to process and ship orders to destinations outside of the United Kingdom via this storefront. Please review our country selector to view purchasing options for other supported countries.

Shipping & Handling

Business Days:

Monday - Friday, excluding holidays.

Orders received by 11am CEST on business days will be shipped the same day. Orders made after 11am CEST will ship the following business day. Orders placed during the weekend will be processed on the next business day.

Shipping Timing

If you have a question about the status of your order, please reach out to our customer service team here. Please allow up to 24 business hours to receive a response.

Shipping Costs:

We offer Standard and Express shipping options. Costs are calculated based on your total order value.