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Order Processing

Once your order is placed it will be reviewed. Orders will be dispatched within 1 - 2 business days upon us receiving your order.

Fresh reserves the right to cancel any orders that are not in line with our Terms and Conditions.

Because we want to offer you the quickest delivery possible, please kindly be advised once your order enters our system, we are not able to cancel it.

Please kindly be advised we do not provide replacements.

International Shipping

We apologise but currently we are unable to process and ship orders to destinations outside of Malaysia on

Shipping & Handling

All orders are processed on business days (Monday - Friday, excluding Public Holidays within Malaysia). Please note that if your order was placed over the weekend, it will be processed the following week.

After processing, orders may take up to 2-8 working days to be delivered.

Delivery Services

Standard delivery

Peninsular Malaysia

  • Shipping cost: RM 20
  • Time frame: 2 - 7 business days

East Malaysia

  • Shipping cost: RM 20
  • Time frame: 5 - 10 business days

Free standard shipping for all orders above min spend of RM 240.

Shipping may take additional time during promotional periods, holidays and extreme weather conditions.