Fresh is committed to hiring new and diverse talent. We are always on the lookout for candidates who possess a strong work ethic, passion for the industry, enthusiasm for the brand, and the drive to succeed!

Fresh offers a wide variety of opportunities for jobs and internships in both our corporate office and retail locations. To apply for a position or an internship or to express an interest in our company, please send a resume and cover letter to jobs@fresh.com.

Job Title: Assistant Store Manager
Reports to:Store Manager

Main ObjectiveEnsure that store meets and exceeds sales goals through efficient management of the staff and all operational aspects of the store. In addition the Assistant Manager is responsible for achieving his/her own sales goals. Managing:Selling = 25:75

Essential Duties and Job Responsibilities:

• Achieving and exceeding sales goals. Ultimately all other responsibilities are interrelated with this goal. The Assistant Manager is responsible not only for achieving their own sales goals, but also for ensuring that the store achieves its sales goals. The Assistant Manager must assist the Store Manager in setting the sales goals for the store’s staff.
  • Developing a client base through excellent customer service, which includes creating a friendly and cooperative environment in the neighborhood. The Assistant Manager must ensure that available customer information is entered into our database. The Assistant Manager must then ensure that the store follows-up with clients by phone and by e-mail.
  • Developing a client base through excellent customer service, which includes creating a friendly and cooperative environment in the neighborhood. The Assistant Manager must ensure that available customer information is entered into our database. The Assistant Manager must then ensure that the store follows-up with clients by phone and by e-mail.
• Managing staff in the store. Responsibilities include assisting the Store Manager in hiring, training, coaching and developing employees. It is also the Assistant Manager’s responsibility to assist the Store Manager in ensuring that the store is adequately staffed at all times. At the same time must assist in managing payroll budget and effectively scheduling to meet the demands of the store’s business. The Assistant Manager must also act as a liaison between corporate and staff, communicating pertinent information to both parties.
• Managing the store’s inventory. The Assistant Manager must assist the Store Manager in keeping track of all merchandise that enters and leaves the store. It is the Assistant Manager’s responsibility to assist the Store Manager in ensuring that receiving, transfer, and damage paperwork is completed accurately and in a timely manner. The Assistant Manager must also assist in ensuring that items are being continually re-stocked, that store has adequate levels of supplies and testers, must order these by the 25th of each month and must also assist in ensuring that proper damage and tester protocol is followed at all times.
• Maintaining and organizing sales floor and non-sell areas according to company standards.
• Filling out and sending necessary paperwork to corporate in a timely manner (i.e. weekly recap, petty cash request form, end of month employee performance forms, damages form, etc.)
• Managing operational aspects of store. Ensure that any special needs (i.e. computer issues, plumbing problems, electrical problems, store cleaning) are taken care of. When issues arise, the Assistant Manager needs to follow-through until issues are resolved. Responsible for security of cash drawer, receipts, and bank deposit.

Requirements:

• Self-motivated, energetic individual with an outgoing personality who is driven to seek out and utilize available resources in order to increase store’s sales.
• Must be outstanding at motivating store’s staff to excel in their respective functions.
• Outstanding organizational and operational skills are mandatory.
• Sets an example of professionalism, cleanliness, product knowledge, and respect for the customer.
• The ideal candidate will also possess a strong background in cosmetics.

Job Title: Keyholder
Main objective: To meet and exceed retail sales goals by delivering superior customer service and building a long-term client-base

Essential Duties and Job Responsibilities:

• Achieve and Exceed Fresh Retail Sales Goals
• Recruit customers and actively demonstrating the Fresh products
  • Seating clients for skincare consultations, makeup applications, and product demonstrations
  • Capturing client data
  • Following-up consultation with thank you cards / telephone calls
  • Scheduling follow-up appointments
• Build up a clientele book
• Promote focus items and Fresh favorites
• Help with store maintenance including cleaning and following merchandising standards and implementing the monthly focus
• Maintain hygienic standards throughout the work day
• Advise supervisor of stock issues, visibility issues, changes in schedule, etc. as they occur
• Use collateral prudently and in accordance with marketing directives
• Establish and develop strong relationships at store level with colleagues, clients, personal shoppers, and corporate
• Suggest innovative ideas that will help drive business to Store Manager
• Attend Fresh corporate trainings and in-store events
• Assist at Fresh in-store events
• Promote brand-awareness
• Promote team environment within store
• Responsibility for opening and closing the store as is dictated by the needs of the schedule.
• Follow Retail Operations opening and closing procedures.
• Ensure that cash deposits are made when necessary and in compliance with retail operation procedures
• Understand loss prevention procedures
• Sales/Inventory reporting as needed

Relevant Scope Measures:

• Achieve overall company sales and profit goals
• Achieve retail sales numbers

Principal Skills, Knowledge, and Personal Attributes Required:

• Independent, self-motivated, energetic individual
• Professional makeup skills preferred
• Skincare knowledge
• Outgoing personality

Working Conditions:

• Must have flexible schedule, and ability to observe vacation blackout periods
• Must be available to open and close store

Job Title: Sales Consultant
Main objective: To meet and exceed retail sales goals by delivering superior customer service and building a long-term client-base.

Essential Duties and Job Responsibilities:

• Achieve and Exceed Fresh Retail Sales Goals
• Recruit customers and actively demonstrating the Fresh products
• Seating clients for skincare consultations, makeup applications, and product demonstrations
• Capturing client data
• Following-up consultation with thank you cards / telephone calls
• Scheduling follow-up appointments
• Build up a clientele book
• Promote focus items and Fresh favorites
• Help with store maintenance including cleaning and following merchandising standards and implementing the monthly focus
• Maintain hygienic standards throughout the work day
• Advise supervisor of stock issues, visibility issues, changes in schedule, etc. as they occur
• Use collateral prudently and in accordance with marketing directives
• Establish and develop strong relationships at store level with colleagues, clients, personal shoppers, and corporate
• Suggest innovative ideas that will help drive business to Store Manager
• Attend Fresh corporate trainings and in-store events
• Assist at Fresh in-store events
• Promote brand-awareness
• Promote team environment within store

Relevant Scope Measures:

• Achieve overall company sales and profit goals
• Achieve retail sales numbers

Principal Skills, Knowledge, and Personal Attributes Required:

• Independent, self-motivated, energetic individual
• Professional makeup skills preferred
• Skincare knowledge
• Outgoing personality

Working Conditions: Must have flexible schedule, and ability to observe vacation blackout periods

Position: Store Manager

Location: New York

Main objective:

Ensure that store achieves annual sales plan through strategic planning and execution, efficient team management and maintaining operational excellence.  In addition, the Store Manager is responsible for
driving retail sales by actively modeling expected selling behaviors and achieving personal sales goal.

Store managers are to draw on creativity and professionalism to promote the store while maintaining and increasing a return customer base. Store Manager must be able to demonstrate LVMH core competencies. 

Essential duties and job responsibilities:

- Achieving and exceeding sales goals. Ultimately all other responsibilities are interrelated with this goal.  The Store Manager is responsible not only for achieving their own sales goals, but also for ensuring that the store achieves its sales goals. The Store Manager is also responsible for setting the sales goals for the store’s staff. 

• Developing a client base through excellent customer service, which includes creating a  friendly and cooperative environment in the neighborhood.  The Store Manager must ensure that  available customer information is entered into our database.  The Store Manager must then  ensure that the store follows-up with clients by phone and by e-mail. The Store Manager must  be able to both relate on a personal level with both the customers as well as their employees  in order to key on sales and development opportunities.
•  Must ensure that store team meets and/or exceeds quota and productivity goals on a regular  basis.
•  Support Fresh Corporate Initiatives.
•  Leads event execution and area outreach initiatives to drive traffic.

- Managing staff in the store.  Managing a team of 7.  Responsibilities include hiring, training, coaching, developing, and terminating employees.  It is imperative that the store is adequately staffed at all times.  The Store Manager must manage the payroll budget and effectively schedule the team to meet the demands of the store’s business.  Manager must also act as a liaison between corporate and staff, communicating pertinent information to both parties. The Manager is also responsible for addressing conflicts and resolving them efficient and effectively as they emerge.

- Managing employee productivity. Meeting monthly with each team member to review productivity. Work on ways to increase productivity and identify key players as well as adapt and effectively coach those who are not meeting expectations.

- Managing the store’s inventory.  The Store Manager is responsible for all merchandise that enters and leaves the store.  It is the Manager’s sole responsibility to ensure that receiving, transfer, and damage paperwork is completed accurately and in a timely manner.  The Store Manager must also ensure that items are being continually restocked.  Manager must also ensure that store has adequate levels of supplies and testers, and must order these by the 25th of each month.  The Store Manager must also ensure that proper damage and tester protocol is followed at all times in the store as per company policy.

- Maintaining and organizing sales floor and non-sell areas according to company standards.

- Filling out and sending necessary paperwork to corporate in a timely manner (i.e. event recaps, gift card audits, weekly recaps and monthly recaps, etc.)

Managing operational aspects of store. Ensure that any special needs (i.e. computer issues, plumbing problems, electrical problems, store cleaning) are taken care of.  When issues arise, the Store Manager needs to follow-through until issues are resolved. Responsible for security of cash drawer, receipts, and bank deposit.

Relevant scope measures:

• Achieve overall company sales and profit goals
• Achieve retail sales numbers
• Accurate information flow to and from the field.
• Development and monitoring store budgets.
• Oversee execution of all marketing and promotional programs.
• Development of employees

Requirements:

• 2 to 5 years of Store Manager experience.
• Excellent interpersonal skills.
• Strong communication skills.
• Creative and innovative thinking with strong initiative.
• Experience managing individuals or a team.

 

Position: Strategic Operations Analyst

Location: Boston, MA

Job Description:

Provide in-depth analysis of creation and implementation of processes to improve department internal operations, organizational operations issues and interactions with internal and external partners in the US and in France. Engage in mathematical modeling and conduct qualitative and quantitative analysis to determine Product Development team spending parameters. Analyze and research the Product Development Process from the concept through to execution and deliverables. Collect data, monitor and analyze the cost of goods to meet given cost targets during Product Development, in accordance with the brand's strategy and goals. Provide sound analysis to resolve issues related to change of manufacturers, and new subcontractor manufacturing process implementation. Closely work with formulation, regulatory, efficacy and toxicology experts through all the Product Development process. Participate in several Task Forces within the company such as cost reduction, China Launch, migration of EDPs manufacturing and quality control.

Requirements:

Bachelor’s degree (or foreign equivalent*), in Business Administration, Management or a related field, plus two (2) years post-baccalaureate experience in the job offered or as a Project Manager, or a related occupation.

Expertise/knowledge on cosmetic ingredients and regulatory as well as international license in the luxury fashion industry required.

* “Foreign equivalent” degree is defined as a degree from a foreign university which has been adjudged as equivalent to a degree from a U.S. college or university by a recognized credentials evaluation service.